Wireless interference is caused by radios on the same frequency, and some electronic devices which can cause speed and connectivity issues between a wireless connected device and the wireless access point it is connecting to. Below is a list of known Radio and Physical interferences. It is recommended to make sure such devices are approximately 10-12 feet away from the transmitting access point.
RFI (Radio Frequency Interference and EMI (Electromagnetic Interference):
No. Customers will need to provide their own security software. There are free options, such as AVG and Avast. Also, Malwarebytes and Spybot are free and commercial malware and spyware software.
Note: The said security programs are not supported by US Internet.
When using a wireless connected laptop, tablet, or other mobile device to perform speed tests, it is very difficult to achieve the full bandwidth capacity due to the nature and limitations of wireless technology. Make sure you are using a network cable connected laptop or desktop computer to perform speed tests.
Verify Ethernet cables are CAT5e or CAT6 grade cables.
(Note: Look at the side of your network cables, and notice the cable type printed on them. If they are all labeled CAT5e, you are ready to go. If not, you can purchase new cables relatively inexpensively. In most cases, CAT6 cables do not provide a significant performance increase over CAT5e cables. However, if you wish to future-proof your network, you may consider using CAT6 cables.)
Verify your Router/Switch is 1 Gigabit (1000 Mbps) capable.
(Note: Even if every other part of your network is upgraded to Gigabit standard, if your router/switch are still FastEthernet, they will bottleneck your network. If you were provided with a router/switch from US Internet, they should already be Gigabit ready.)
US Internet has tested many products and found the Netgear Nighthawk R7000 model wireless router to perform extremely well for high performance wired and wireless connections. Contact our customer service if you’d like to obtain one from US Internet. Click here for more details on the Netgear Nighthawk R7000 <http://www.netgear.com/home/products/networking/wifi-routers/R7000.aspx>.
Here is a third party website that compares WAN to LAN performance for many popular routers available <http://www.smallnetbuilder.com/tools/charts/router/view>